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Privacy Policy
Medifort Wellness Hospital is committed to protecting your privacy and safeguarding the personal information you share with us through our website and digital platforms. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request an appointment, or interact with our services.
By accessing this website or submitting your information, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website or contact us, we may collect the following information:
- Full Name
- Mobile Number
- Email Address (if provided)
- Age or Gender (if voluntarily provided)
- Medical Concern or Treatment Enquiry
- Preferred Appointment Date and Time
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Website Usage Statistics
We collect only the information necessary to provide quality healthcare services and improve your experience.
How We Use Your Information
The information you provide may be used to:
- Schedule doctor consultations and appointments
- Respond to your enquiries and treatment requests
- Provide information regarding our medical services and healthcare facilities
- Contact you through phone calls, SMS, WhatsApp, or email regarding appointments, reports, follow-ups, and healthcare services
- Improve our patient care and website experience
- Monitor website performance and user engagement
- Measure the effectiveness of our digital marketing campaigns
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to healthcare without your consent.
Consent
By submitting your information through this website, you expressly consent to Medifort Wellness Hospital contacting you via phone calls, SMS, WhatsApp, or email regarding:
- Appointment confirmation
- Medical consultations
- Healthcare services
- Diagnostic and treatment-related communication
- Follow-up care
- Health awareness programmes and hospital updates
You may withdraw your consent at any time by contacting us using the details provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
These technologies help us:
- Understand visitor behaviour
- Improve website functionality
- Analyse website traffic
- Measure advertising performance
- Deliver relevant healthcare information
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
Analytics and Advertising
Our website may use trusted third-party services including:
- Google Analytics
- Google Ads Conversion Tracking
- Google Tag Manager
- Meta Pixel
These tools help us analyse website traffic, improve user experience, optimise advertising campaigns, and better understand visitor interactions. They do not provide us with access to sensitive personal information beyond what you voluntarily submit.
Data Protection
We implement appropriate administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, misuse, or loss.
These measures include secure website protocols, controlled access to information, and regular monitoring of our systems.
Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Information Sharing
Medifort Wellness Hospital respects your privacy.
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
Your information may be shared only:
- With authorised healthcare professionals involved in your treatment
- With trusted service providers supporting our operations
- When required by applicable law or legal authorities
- To protect patient safety, legal rights, or public health obligations
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required under applicable laws and healthcare regulations.
Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Withdraw consent where applicable
- Request deletion of your personal information, unless retention is required by law
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
This website is not intended for children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. Medifort Wellness Hospital is not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before sharing any personal information.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
Medifort Wellness Hospital
Hotel Shishmahal, Lane Tilkamanjhi Chowk, Narayana Colony, Bhagalpur, Bihar – 812001
Phone: +91 70 88 88 88 96
Email: mediforthospital@gmail.com
Website: https://medifortwellnesshospital.com
Serving Bhagalpur with Trusted Healthcare
Whether you need a specialist consultation, diagnostic services, emergency care, or advanced medical treatment, Medifort Wellness Hospital is committed to providing compassionate, patient-centred healthcare for individuals and families across Bhagalpur and the surrounding regions. Our experienced doctors, modern medical infrastructure, and dedicated support staff work together to ensure quality treatment and personalised care. If you have any questions about your privacy or wish to book an appointment, our team is here to assist you.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be published on this page with the revised effective date.
We encourage you to review this Privacy Policy regularly.
Disclaimer
The information provided on this website is intended solely for general informational purposes and should not be considered medical advice, diagnosis, or treatment. Medical outcomes vary from patient to patient depending on individual health conditions. Please consult a qualified medical professional at Medifort Wellness Hospital for personalised medical advice, diagnosis, and treatment.